Privacy at Sameday

Privacy policy.

This policy explains how Sameday Design Group collects, uses, protects, and shares personal information when you visit our website or contact us.

Effective: 12 October 2026Last updated: 12 October 2026

Our approach to your information

01

Collect only what is useful.

We ask for information when it helps us respond to you, provide a service, or improve how this website works.

02

Use it for a clear purpose.

We do not sell personal information or use it for unrelated purposes without an appropriate reason or permission.

03

Protect it responsibly.

We use reasonable organisational and technical safeguards and retain information only for as long as it is needed.

Scope and responsibility

This privacy policy applies to the Sameday Design Group website and to personal information submitted directly to us through this website. Sameday Design Group is responsible for deciding how that information is handled.

Our portfolio includes independently operated businesses, products, and services. When one of those ventures provides its own privacy notice, that notice applies to information collected through that venture. Links to external websites are also governed by the privacy practices of their respective operators.

By using this website, you acknowledge the practices described in this policy. Where consent is required by law, we will request it separately.

Information we collect

Information you provide

When you contact us, discuss a project, or otherwise communicate with us, we may collect your name, email address, telephone number, organisation, job title, project details, and the contents of your message.

Information collected automatically

When you use this website, our hosting and security systems may receive technical information such as your IP address, browser type, device type, referring page, pages visited, approximate location, and the date and time of your request.

Cookies and similar technologies

We may use essential cookies or local storage to support website operation, security, and user preferences. If optional analytics or similar technologies are introduced, we will provide any notice or choice required by applicable law.

How we use information

We may use personal information to:

  • respond to enquiries and communicate with you;
  • assess project, partnership, supplier, or employment opportunities;
  • provide and administer services you request;
  • operate, secure, troubleshoot, and improve this website;
  • understand website performance and general usage patterns;
  • maintain business records and protect our legal rights; and
  • meet legal, regulatory, tax, and compliance obligations.

Depending on the circumstances, we rely on your consent, steps taken at your request, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and protecting our business.

Sharing and transfers

We do not sell or rent personal information. We may share limited information with trusted service providers that support website hosting, communications, analytics, professional advice, security, or other business operations. They may use it only to perform services for us and must protect it appropriately.

We may also disclose information when required by law, to respond to lawful requests, to protect people or property, or in connection with a merger, restructuring, financing, or transfer of all or part of our business.

Some providers may process information outside your country. When required, we use appropriate safeguards for international transfers and assess the protections available in the receiving location.

Retention and security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legitimate operational, legal, accounting, and reporting needs. Retention periods vary according to the nature of the information and our obligations.

We use reasonable administrative, technical, and organisational measures designed to protect information against accidental loss, misuse, unauthorised access, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

Your privacy rights

Subject to applicable law, you may have the right to:

  • request access to the personal information we hold about you;
  • ask us to correct incomplete or inaccurate information;
  • request deletion or restriction of certain processing;
  • object to processing based on legitimate interests;
  • withdraw consent where processing relies on consent;
  • request a portable copy of eligible information; and
  • complain to the relevant data protection authority.

We may need to verify your identity before fulfilling a request. Some rights are subject to legal exceptions, and we will explain our response when an exception applies.

Contact and policy updates

For questions about this policy or to exercise a privacy right, please use our contact page and state that your message concerns privacy. This helps us direct your request appropriately.

We may update this policy as our website, services, or legal obligations change. The latest version will appear on this page with a revised “last updated” date. Material changes may also be highlighted through an additional notice where appropriate.

Questions about your privacy?

Tell us what you need help with, and we will direct your request to the right person.

Contact Sameday